Journey of Excellence™
Seamless Project Delivery, Expertly Managed
from Start to Finish
Our proven end-to-end delivery methodology mitigates project risks from day one, ensuring a seamless flow from conception, planning and design, approvals and right through to construction and final delivery.
Our thorough risk assessment aims to identify potential pitfalls to ensure we’re a step ahead – always. We continually refine our approach to safeguard our clients’ interests while consistently delivering exceptional results and high-performing facilities that enrich the lives of our communities.
01.
WE MEET WITH YOU
Renovating, refurbishing or building a new premises is a huge decision. We understand and fully appreciate this. In our initial meeting, we ask a lot of questions about your healthcare design and construction goals. Listening intently to your insights and answers, we identify and pinpoint your requirements along with your patients’ expectations.
Discussing your budget with you, we share our expertise and give you a big-picture strategy, while also taking you through the step-by-step design and fit-out process.
02.
SPACE PLANNING
Space planning is a complex, yet fundamental step in the design and fit-out process. Working closely with you, our dedicated team explores your practice requirements – both present and future – and conducts an in-depth analysis of your space.
Our purpose is to define each zone, optimise circulation and patient privacy, maximise light and acoustics while creating balance and symmetry.
03.
Design & Costing
We deep dive into aesthetics to explore the best designs that maximise your practice’s efficiency. By combining your ideas with our design expertise, we provide a price estimate and then move on to finalising floor plans and construction documents in preparation for the final fixed-price contract.
04.
Approvals
We completely manage your approval process, from getting your DA through to obtaining your Construction Certificate. Taking the onus off you, we also engage a building certifier throughout the fit-out process, who ensures all building works are carried out according to relevant specifications and codes
05.
Interior Fit-out
Meeting with our experienced design team, we guide you through your selection of quality finishes, furniture and equipment. Then, construction begins! Here, our in-house team of experienced tradespeople, cabinet makers and project managers all work in collaboration to deliver your perfect healthcare practice – on schedule and on budget.
06.
Construction
Fitting in with your timeframe and minimising disruption to your business, your project manager keeps you in the loop at all times with open and honest communication. We also encourage you to meet with us on-site, so you can view our progress firsthand.
07.
Completion &
Handover
If any rectifications are required, we’ll organise these to be completed promptly. You can then organise when to move-in and officially open your doors.
THE PERFECT
ADVANTAGE
Leaders in Healthcare Design
Decades of experience in medical, dental, and veterinary projects.
Evidence-Based Approach
Spaces informed by ergonomics, patient psychology, and workflow efficiency.
Time-Smart & Cost-Smart
Practical, efficient solutions without compromising quality or compliance.
Trusted Nationwide
Partnered with over 2,000+ healthcare providers and successfully delivering the most healthcare facilities in Australia.
Design that Builds Confidence
Creativity, precision, and excellence in every detail.
the guide
Ready to Experience
a Seamless Journey
Connect with our team to learn how our Journey of Excellence™ delivers peace of mind from concept to completion.
We’ll guide you through every phase – design, approvals, and construction – with expertise, transparency, and care.
Let’s start your project on the right path.
